Description
with Special Guest Speaker: Cynthia Roberts
Recorded on November 18th, 2025
Course Description: Navigating insurance participation is one of the most misunderstood areas of dentistry. This course breaks down how contracts, network sharing, and reimbursement structures impact profitability and how to play smarter within the system. Attendees will learn to identify red flags in insurance agreements, understand the impact of “lowest fee” and shared-network clauses, and discover practical steps to protect revenue without automatically dropping PPO participation.
Bottom line: You don’t have to leave insurance to be profitable—you just need to understand the rules.
Learning Objectives:
By the end of this session, participants will be able to:
1. Identify how insurance contracts, network leasing, and silent PPOs affect reimbursements.
2. Understand how participation choices and shared-network relationships impact fee alignment.
3. Evaluate when to renegotiate, consolidate, or exit a PPO agreement strategically.
4. Train staff to communicate insurance participation and coverage limitations clearly to patients.
5. Implement an annual “Insurance Health Check” to uncover hidden revenue loss.
1.0 CEU
AGD PACE Subject Code: 550 – Practice Management and Human Relations
Course Expiration: November 18, 2028
Cancellation/Refund Policy: There are no refunds given for this event
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